FAQ

A cryptocurrency wallet is a place to safely store your digital currency and digital assets (like NFTs), similar to a physical wallet which stores your money when you’re not using it. There are two things, which you need to transact in crypto:

• Your wallet address - also called your public key
• Your private key A public key is like your bank account number. You can share it with other people or institutions, so they can send money to you or you can use this key to obtain your digital tokens once you have bought them. A public key is also called your wallet address and it looks like this : 0x9611E91111FBd57Bf49041DE9a362B14f168FE11 (this address is for illustration purposes only) A private key is like your bank account password or the PIN to your debit card. This sequence of 12 words has to be stored as securely as possible and should never be disclosed to anyone. It is of utmost importance to keep it secure. Once lost or disclosed, your digital wallet will be at risk of being stolen. These 12 words or the seed phrase, cannot be regenerated if lost. For security reasons, neither Metamask/Coinbase, nor any other third party will be privy to these words and they cannot be recovered once lost. There are multiple options when it comes to using a crypto wallet. The most used ones are Metamask & Coinbase.

Here are the steps to open a metamask wallet:

• Install the Metamask app on your phone.

• Follow the steps below to create a new wallet and click I agree.

• Create a new password and take note of your seed phrase (the 12 secret words in sequence). It is advisable to write this down on a piece of paper. This is very important and once lost, cannot be recovered. In consecutive steps, you will be asked to confirm the words. Enter them in the exact order as seen in your first screen.

• And that’s it! Your first digital wallet would have been created!

Here are the steps to open a metamask wallet:

• Go to the metamask site and install Metamask for your browser.
• Click on ‘Install Metamask for Chrome’

• Add extension to Chrome and get started.

• If you’re new to metamask, create a new wallet. Otherwise, you have the option to import your already existing wallet.

• Add a password.

• Take note of your seed phrase and the exact order of your 12 words. It is advisable to write this down on a piece of paper.

• Enter the words in the same order as seen, in the next screen.

• And that’s it! You would have created your metamask wallet! For ease of use, we recommend that you pin your Metamask extension to your browser.

1. Download the coinbase application, open it and click Get started

2. You will be asked for your information, fill in you personal information and create a strong password

3. You need to verify your email, you can go to email from the application

4. And you have a coinbase wallet

1. Open Coinbase Chrome Extension and add it to the browser

2. You will see a window guide you to create a wallet, you can either create new wallet or import one if you already have it

3. The next step is very important because you will get a secret recovery phrase which is 12 random word, with this phrase you can open your wallet from another device or if you lost your access to the wallet, you can retrieve it using the secret recovery phrase.

For this you need to save this phrase in a secure place, if anyone managed to get this phrase he can take your wallet

You can click on the blurred box to reveal the phrase

4. After saving the phrase you need to verify that you saved it

5. Now create a strong password of your wallet, you need this password to open the wallet in the extension

6. Now you have a wallet as extension in you browser you can find it in top and pin it to easily access it

There are plenty of ways to buy crypto.

We recommend using Bitoasis or Metamask for UAE residents.

Check out the following guides:

• Buy crypto using MetaMask
• Buy crypto using BitOasis

Using MetaMask mobile app

• Click the Buy button

• then you need to specify your region

• and choose the payment method

• choose ETH and choose the amount of money you need to buy with it

• and then continue to proceed the payment in MoonPay

Using MetaMask desktop extension

• Click the Buy button

• you will find a list of platforms that you can buy ETH from them directly to your wallet

BitOasis is a cryptocurrency exchange operating in the MENA region. It is very safe and user friendly, so we recommend that you use it to buy and sell crypto.

Follow the steps below to install and use it.

• Download the Bitoasis app on your phone. This can also be done by opening the Bitoasis website on your PC.
• Follow the steps to create an account.

• Verify your identity. This is of paramount importance to keep the platform as safe and secure as possible. This may take a bit of time as the verification process is very thorough.

• Once verified, you are ready to start buying and selling (or transferring) crypto. Start by adding funds to your AED wallet.

• Add your bank details and enter the amount of money you want to deposit.

• Once deposited, the amount will reflect in your account.

• You can now proceed to convert your fiat currency to crypto. Click on Lite/Core button. You will be able to see the conversion rates between AED and the cryptocurrencies and decide on the amount of crypto you want to convert.

• Decide on the amount and click on Buy Eth. Now you would have purchased your first ever Cryptocurrency!

• Open the Bitoasis app on your mobile or on your desktop and login
• Click on ‘Wallet’.
• Click on the send icon on the top right corner of your screen.

• Enter your metamask wallet address in the recipient address field and click ‘Send Ethereum’.

• Access your binance app and click on the button in the bottom centre of the screen.

  

• The option to buy crypto opens

  

• Select Ethereum from the list of cryptocurrencies.

  

• Enter the amount in USD worth of which you want to buy Ethereum and click Buy Eth.

  

• In the next screen, enter your card details and click confirm.

  

• ICheck your purchase details in the next screen and Confirm the payment.

  

• Access your Binance account on your laptop and click on Buy Crypto. Change the currency to USD.

  

• Select your preferred method of payment from the dropdown.

  

• Enter the amount you want to buy Eth for.

  

• Add your card details and continue with the payment process.

  

• Open your metamask in your browser or on the app in your mobile device and click on ‘Buy’

  

• The Deposit ETH window will open. Scroll down and select Moonpay.

  

• Moonpay redirects you to the ‘Checkout with Moonpay’ screen.

  Enter your email address and verification code (sent to your email) in the subsequent screens.

  

• Enter all your basic information in the next two screens and click on ‘Continue’.

  

• Enter your card details.

  

• Check your card details and summary on the ‘Confirm your order’, screen.

  

• Check the final warnings and enter your verification code. Submit.

  

  You would have bought Eth through Moonpay.

You'll need either digital currency and a crypto wallet or you can just use your credit card to start minting/buying NFTs using Queen Mode.

Let's get started!

It’s very simple. There are two ways to do this.

• Access your Crossmint Order receipt email in your inbox and click on ‘Go to my collection’

  

• Your queen is now in your crossmint wallet. To export this NFT to your Ethereum wallet, simply click on Export, add the wallet address where you want your queen to be transferred and save the wallet.

  

• The wallet appears in your recipient wallet list. Select it and click Export.

  

• Your export will be initiated and will be processed in a short time.

  

• You will receive an email which says that your NFT has been successfully exported.

• You may also choose ‘Transfer to my Ethereum Wallet’ in the crossmint popup after your NFT purchase from the site, add a new wallet and export. Follow steps 3 to 6 for this.

• Open your Metamask app on your mobile.
• Once inside the app, click on the three bars at the top left corner of the screen. This opens your metamask menu.

• Click on ‘Browser’ under the ‘Send’ and ‘Add Funds’ buttons.

• In the search box in your metamask browser, enter the link of our mint page and enter your password.
• The mint page will open in your metamask browser and your wallet address will be linked automatically to the queen mode site.

• Enter the quantity of queens that you would like to mint and click on ‘Buy’
• Enter your email address in the popup. At this point the system will check whether your details are already available, and if not, you will be prompted to fill out a simple form to capture these details. You may or may not add your wallet address at this step. IF your details are already in the system, you will move directly to opt for payment methods.
• Select Pay with crypto from the dropdown under ‘How do you want to pay?’

• The Mint details popup will open, where you can edit the amount of NFTs you want to buy and click on Buy.

• A Metamask notification popup will open where you can see the estimated price in Eth, along with gas fees (transactional fees). Hit ‘Confirm’.

• After a few seconds, a metamask push notification will appear on your screen confirming your transaction.

• Your Queen Mode screen should now say ‘Payment Complete’, along with details of your purchase including email id, wallet address, no of NFTs bought, payment method, your transaction hash and the date of payment.

• You may click the link ‘View NFTs’ to see your NFTs in your wallet on Opensea.io.

It’s very simple. There are two ways to do this.

• Access the mint page

• Enter the quantity of queens that you would like to mint and click on ‘Buy’

• Enter your email address in the popup. At this point the system will check whether your details are already available, and if not, you will be prompted to fill out a simple form to capture these details. You may or may not add your wallet address at this step. IF your details are already in the system, you will move directly to opt for payment methods.

• Select Pay with crypto from the dropdown under ‘How do you want to pay?’

• You will be prompted to connect your wallet. Please connect to either Metamask or Coinbase wallet depending on your preference.

  

• If your metamask or coinbase wallet is already installed and ready to use in your browser extension, you will be connected directly to your wallet. To find out how to create a Metamask/Coinbase wallet, please check out our tutorial videos.

• The Mint details popup will open, where you can edit the amount of NFTs you want to buy and click on Buy.

  

• A Metamask notification popup will open where you can see the estimated price in Eth, along with gas fees (transactional fees)

  

• Hit ‘Confirm’ and a metamask push notification will appear on your screen confirming your transaction.

• Your Queen Mode screen should now say ‘Payment Complete’, along with details of your purchase including email id, wallet address, no of NFTs bought, payment method, your transaction hash and the date of payment.

  

• You may click the link ‘View NFTs’ to see your NFTs in your wallet on Opensea.io.

Congratulations on purchasing your first NFTs from Queen Mode! To view them in your wallet, you can follow either one of the below steps:

Opensea.io

To view your NFTs on Opensea.io, follow these steps:

• Copy your wallet address, and paste it in the search bar on opensea.io.
• Do not press enter right away, wait for a few seconds and you will see your account as a dropdown from the search bar. Click on the dropdown.
• This will lead you to your wallet on opensea.io, where you will be able to see all your queens!

To view your NFTs on Metamask, follow these simple steps.

MetaMask On Mobile:

• Open your metamask wallet, click on the three bars on the top left corner to open your metamask menu.

• Select Settings, and inside Settings, select ‘Security & Privacy’.

• Inside ‘Security & Privacy’, go to the section titled ‘Autodetect NFTs’ and switch it on. Make sure that ‘Enable OpenSea API’ is switched on as well.

• Go back to your wallet’s main screen and click on NFTs. Your NFTs should now be visible in your wallet!

• Access your wallet on opensea.io and click on a Queen NFT.

  

• The detail page opens. Click on Refresh Metadata on the top right corner.

  

• A small notification appears : ‘We’ve queued this item for an update. Check back in a minute.’

• After a minute, refresh the page and your queen will be revealed on Opensea.

• Here’s the video for the same:

• If you’re on the Metamask app on your mobile device, pull the screen down to refresh the data.

• Open your Metamask wallet app on your phone and go to the NFTs tab.

  

• Tap and hold your NFT (the queen silhouette) to open the menu for the ‘Collectible Options’ & click on ‘Refresh Metadata’.

  

• Pull down your screen to refresh the data on the app and your queen will be revealed.

  

• Here’s the video for the same:

• Open crossmint.io & click on ‘My Wallet’ at the top right corner of your screen for desktop or select ‘My Wallet’ from the menu for Mobile.

  

• Sign in to your crossmint wallet by entering your email address and then clicking the sign in link sent to your email.

  

• You will be able to access your Crossmint wallet and see your queens (if they have not been exported).

  

• Click on one queen and access the detail page.

  

• Click on the refresh button at the right corner, as highlighted in the screenshot and wait for a min. Your queen will be revealed.

  

• Here’s the video for the same:

• On Opensea, access the NFT you like and click on ‘Make offer’.

  

• In the popup which appears, check the box at the bottom.

  

• In the next popup which appears, enter the amount in WETH, the duration for which you want your offer to be valid and click on Make Offer. If you don’t have sufficient WETH, you can convert your Eth to WETH to make the offer.

• (All offers on Opensea are made on WETH. The value of WETH is almost equivalent to that of Eth)

  

• In the next step, an equivalent amount of Eth will be rendered on a popup and you will be prompted to swap Eth for Weth. Alternatively, you may choose to Buy your Weth with your card.

  

• Click on Wrap ETH and you will be prompted to confirm the transaction. This includes some gas fees as well.

  

• Once you confirm the transaction, the wrap is confirmed. Close the popup.

  

• Click on the back button in the next popup and enter your newly converted amount in WETH to make an offer.

  

• Once you click on “Make Offer”, you will see two popups. You will need to confirm the offer in your wallet by signing.

  

• By signing, you confirm that you want to make an offer and your bid will be listed on Opensea.

  

• Here’s the video for the same:

• Connect your wallet to Opensea and access the NFT that you want to list for the auction.Click on ‘Sell’ button on the top of the page.

  Enter the details like price, duration, whether reserved for a specific buyer or not.

  

• Click on ‘Complete Listing’.

• Sign the Metamask popup that appears.

  

• Once you sign this, your NFT will have been listed for sale.

  

• Connect your wallet to Opensea and access the NFT that you want to place on the timed auction. Click on Sell.

  

• Select Timed Auction on the next page.

  

• There are two ways to list them.

  - Sell to the highest bidder

  - Sell with declining price

• While Selling to the highest bidder, enter all the required information - Starting price, Duration, Reserved price (Optional - If you don't receive any bids equal to or greater than your reserve price, the auction will end without a sale. ) and click on ‘complete listing’.

• While Selling with Declining price, the starting and ending prices need to be entered and click on ‘Complete listing’.

  

• Click on Sign on the Metamask popup and your NFT will be listed for Sale.

  

• Here’s the video for selling to the highest bidder :

• Connect your wallet on Opensea and access the NFT (owned by you) whose listings you want to cancel.

  

• Click on cancel listings on the top of the page and hit ‘confirm’ on the metamask popup which opens. There will be a gas fee associated with this transaction.

  

• Here’s the video:

• Sometimes, even though someone has bid on your NFT, they may not be holding enough crypto in their wallet to carry out the transaction, once you have accepted the offer.

• However, even when your transaction is declined, as the person who initiated this transaction, you will be charged a gas fee.

• To avoid this, you can take a look at how much crypto they have in their wallet and determine whether it is sufficient to carry out the transaction. This can be done by checking the bidder’s account on Etherscan.

• This video explains how:

• Your crypto wallet (like Metamask) which is connected to Opensea, will contain the Eth that you earn on Opensea. You can send the Eth to a crypto exchange like Bitoasis or Binance and change them to FIAT. This can be done in a few parts:

• Bitoasis: Copy the Bitoasis wallet address from Bitoasis. Here’s the video explaining how.

• Send your Eth from Metamask to Bitoasis wallet. Here’s the video explaining how.

• In your Bitoasis account, convert your crypto to AED/SAR currency. Here’s the video explaining how.

• Once it is converted, you can withdraw the money into your FIAT bank account like this:

Once a member joins the Telegram group, they will not be able to send messages till their NFT ownership is validated. To faciliate this, please follow the below steps.

Once a member joins the Telegram group, they will not be able to send messages till their NFT ownership is validated. To facilitate this, please follow the below steps.

Please follow the steps below to create your profile. Please note that even if you do create a profile, without possessing a QM NFT, you will not be able to avail of the perks, or view the people in the community. To avail of the advantages, you need to own a Queen Mode NFT.

If you are an NFT holder (by minting/buying from our site), your profile is already created. You can update your profile by following the below steps:

If you are an NFT holder, you can add a business to your profile. This business, once added will be visible in the list of businesses. Follow the below steps:

Once you have created a business, you can add discounts with discount codes that only QM NFT holders can avail. Follow these steps:

Once a perk has been added to a business, it can be deleted as well. Follow the steps below.

You can delete your business, or one of your businesses in the following way.

As a Queen Mode NFT holder, you can browse and view the businesses, perks & community profiles on the platform. If you are not a holder, you can browse through the list of businesses and view them, as well as the perks being offered. But, you will not be able to see the discount codes and hence you cannot avail of the benefits. You will also not be able to see the community of NFT holders. Here are the steps to browse.